What is a Payment Profile?
A Payment Profile is a verified payment wallet linked to a specific payment system. It is required to confirm that the payment method used for withdrawals belongs to the Weltrade account holder.
Key facts:
A Payment Profile must be created and verified before your first withdrawal using that payment method.
This is a one-time process — once verified, it can be reused for future withdrawals without re-uploading documents.
A Payment Profile is linked to specific payment details. If you want to withdraw to a different account, you must create a new Payment Profile and pass verification again.
A verified Payment Detail can be reused across different payment systems without re-uploading documents.
After submission, your Payment Profile appears as a card on the Settings → Payment Profiles page. It is not available for withdrawals until verification is complete. Once the review is done, you will receive an email notification with the result. If your Payment Profile was rejected, you will see the rejection reason on the Payment Profiles page. A new request must be submitted from scratch.
How to create a Payment Profile
In the left-hand menu, click Withdrawal. Select the withdrawal method you want to use.
Click Create payment profile.
Fill in your payment details. The exact fields required depend on the selected payment method.
Upload a supporting document to confirm ownership of the payment method (for example, a statement or screenshot showing your name and account details, depending on the method). Requirements are shown on screen and may vary by payment method, but generally the document should:
Clearly show the account/payment method name and details
Show an account holder name that matches your Weltrade account name
Be recent (issued within the last 3 months, where applicable)
Be clear, readable, and complete
Submit and wait for verification. After submission, your Payment Profile status will be set to In Review. You will receive an email notification once the review is complete. Processing time may vary — most requests are reviewed within 1 business day.
If confirmed:
Your Payment Profile status changes to Verified.
The profile becomes available for withdrawals.
The verified Payment Detail can be reused for other payment systems without re-uploading documents.
If rejected:
You will receive an email with the rejection reason.
No Payment Profile is created.
The rejected request cannot be edited — a new request must be submitted from scratch.
💡 Common rejection reasons: account/payment details mismatch, account holder name mismatch, document too old, document not visible, document cropped, wrong document type.
⚠️ Important information:
The payment method must be registered in your name. Requests submitted with a third-party account will be rejected.
A rejected request cannot be edited. A new request must be submitted from scratch.
Both KYC and address verification must be completed before a Payment Profile can be used for withdrawals.
Frequently asked questions (FAQs)
Why do I need a Payment Profile?
Why do I need a Payment Profile?
A Payment Profile is required to verify that the payment method used for withdrawals belongs to the Weltrade account holder. It is a one-time process - once verified, it can be reused for future withdrawals.
How long does verification take?
How long does verification take?
Processing time may vary - most requests are reviewed within 1 business day. You will receive an email notification once the review is complete.
My Payment Profile was rejected. What should I do?
My Payment Profile was rejected. What should I do?
A rejected request cannot be edited. Submit a new Payment Profile request and check the rejection reason sent to your email. Make sure your new document meets all requirements: recent, clearly shows the account holder name and account details, and matches the required format.
What happens if I try to create a Payment Profile with an account that is already verified?
What happens if I try to create a Payment Profile with an account that is already verified?
If the account is already verified for a different payment system, a new Payment Profile will be automatically created and linked to the existing verified Payment Detail - no need to re-upload documents. If it is already verified for the same payment system, the request will be blocked as a duplicate.
Can I use the same Payment Profile for a different account?
Can I use the same Payment Profile for a different account?
No. Each Payment Profile is linked to specific payment details. If you want to withdraw to a different account, you must create a new Payment Profile and pass verification again.
Can I reuse my verified Payment Detail for other payment systems?
Can I reuse my verified Payment Detail for other payment systems?
Yes. Once your Payment Detail is verified, it can be linked to other payment systems without re-uploading documents.
Where can I see my Payment Profiles?
Where can I see my Payment Profiles?
Your Payment Profiles are visible in Settings → Payment Profiles in your Personal Profile.